K001-Kids Drawing Disc Necklace in 18K Gold Plating

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1. Select your cart and click “Check out”. Fill in your shipping information and click “complete order”.

2. In the pop-up window, click on the location on the image below.

3. Choose your bank country.

Eligible returns of products purchased on www.wmbracelet.com may be made by mail. Items must be returned in accordance with the requirements outlined below, within 30 days (10 days in the case of beauty products) from the date of delivery to a specified address which our customer service provide to. Customers need to apply through email and gotten consent by our customer serivice. We will NOT provide return label, and customers need to email the tracking number to our customer service. If customers return to an address without our permission, we have rights to refuse the returns or refund. Corporate gifts must be returned exclusively to www.wmbracelet.com.

Exchange:  Customers must pay return shipped fees by themselves; we will re-send products to customers once we receive the products. Returned merchandise must meet the below requirements in order to be accepted for a refund.

Returns:  Customers must pay return shipped fees by themselves; we will refund to customers once we receive the products. Returned merchandise must meet the below requirements in order to be accepted for a refund.

All items must be in original condition with original tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted. 

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@wmbracelet.com.

Question:Can I amend my order?

Answer:Our staffs work speedily to get all orders processed and ship out,therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item, color and diopter counts.
Please make sure all the information is correct when you checkout.

Question:When can I get the parcel?
Answer:It will take 8 -15 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.

Question:Where is my order and How can I track?

Answer:1.All of placed orders will be processed and dispatched within 48 hours.Some items with high prescription and shortage may expereince possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.
2.Get your tracking number through your own account, and Track your Order

You can check your logistics information and status through the following link

Tracking URL：https://www.wmbracelet.com/pages/track-your-order

Tracking URL：https://www.17track.net/en