Eligible returns of products purchased on www.wmbracelet.com may be made by mail. Items must be returned in accordance with the requirements outlined below, within 30 days (10 days in the case of beauty products) from the date of delivery to a specified address which our customer service provide to. Customers need to apply through email and gotten consent by our customer serivice. We will NOT provide return label, and customers need to email the tracking number to our customer service. If customers return to an address without our permission, we have rights to refuse the returns or refund. Corporate gifts must be returned exclusively to www.wmbracelet.com.

Exchange:  Customers must pay return shipped fees by themselves; we will re-send products to customers once we receive the products. Returned merchandise must meet the below requirements in order to be accepted for a refund.

Returns:  Customers must pay return shipped fees by themselves; we will refund to customers once we receive the products. Returned merchandise must meet the below requirements in order to be accepted for a refund.

All items must be in original condition with original tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted. 

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@wmbracelet.com.